Anyway, the information eventually gets relayed to the Process Serving Company, who calls the Attorney with the information, who then calls his client with the information. This process may be repeated several times on a particular serve, and the information relayed back and forth through several parties may not be as accurate as everyone involved might have wished. Our Guarantee, Always
If you have questions or see any issue with the way things are done, just say so. We believe in open communication. Just let us know what’s on your mind. Whether it’s a simple conversation or taking an entirely new direction, the important thing is that you remain confident.
As our process serving increased we found that there were frustrations both for us and for our clients, It went something like this: An attorney would receive a paper from a client to be issued by the court. The attorney would get the paper issued, get it logged into their system to keep track of it and then get it to the Process Serving Company, The Process Serving Company would get it logged into their system and assigned out to an individual server. All of this would take time, and so the Attorneys client would begin calling the attorney for status, sometimes even before the individual process server had the paper in his hands. The Attorney would call the Process Serving Company and ask for status. The company would say let me check"and call the individual process server for an update. Maybe they could get hold of the server on the phone, maybe not. Maybe they would leave a voice mail or a text for the server. Many servers were working part time because this is a good job with flexible hours for students, retirees etc„ so they may or may not have the paper with them at the time of the call.